On Tuesday night a user named Shukla canceled the order from Zomato expressing the reason on microblogging site saying
“Just canceled order on @ZomatoIN they allocated a non-hindu rider for my food they said they can’t change rider and can’t refund on cancellation I said you can’t force me to take delivery I don’t want don’t refund just cancel,” Shukla tweeted.
Zomato further tweeted “Food doesn’t have a religion. It is a religion.”
Narrating the sequence of events, Faiyaz said, “I called the person who had placed the order to know the location of his house. But he said he had canceled the order.” Asked about the customer’s refusal to take delivery from him, the Zomato executive admitted he is feeling hurt over whatever happened.
“Han hurt to hue hai. Ab kya bolenge sir, ab log jaisa bolenge..sahi hai is par kya kar sakte hai gareeb log hai… sahna padega sir (Yes I feel hurt. What can I say sir, whatever people say…its okay what I can do in it… we are poor, we have suffer),” he said.
Uber eats came to the rescue and tweeted “we stand with you Zomato.”
And then a twitter spat started between Indians. And now hashtags like boycottZomato boycottubereats is trending.